Source VoIP News In a highly competitive market, small businesses need any leg-up they can find. It’s not enough to offer a unique product or better customer service – sometimes it all comes down to dollars. If small businesses and startups were able to significantly reduce their overhead costs, they could effectively expand their reach…
Article from VoIP_News
#1 – No change in the basic user experience
If your employees are rooted in the pre-Internet world, they’ve been using desk phones for a long time, and probably the same one for most of it. In fact, it’s not uncommon for the desk phone to be the longest-serving tool in use for communication or getting work done. Perhaps the fax machine has been there longer, but there’s probably just one of those in the office. In terms of what’s on the desk, PCs turn over every few years, but desk phones last pretty much forever. Many employees are using their mobile phones more than anything on their desk, but these turn over even faster than PCs.
Your desk phones likely have a very high level of familiarity, and even though they’re all identical, each employee has a personal attachment to “their” phone. Unless it’s broken down or becomes a hazard to use, they won’t see a reason to change. If their job entails a lot of phone usage, it will be important to know that the basic user experience will stay the same when VoIP comes.
A structured cabling system is a complete system of cabling and associated hardware, which provides a comprehensive telecommunications infrastructure. This infrastructure serves a wide range of uses, such as to provide telephone service or transmit data through a computer network. It should not be device dependent.
We further define a structured cabling system in terms of ownership. The structured cabling system begins at the point where the service provider (SP) terminates. This point is the point of demarcation (demark) or Network Interface Device (NID).
For example, in a telephone system installation, the SP furnishes one or more service lines (per customer requirements). The SP connects the service line at the point of demarcation.