MCC Memphis Customer Service

MCC Connect Video Conferencing Instructions

To join a meeting from a web browser:

1. Click the appropriate link in your invitation - Please use Google Chrome or Firefox. Do not use Microsoft Edge.

2. Click "Join through browser"

3. Check the "Remember this decision" box and then click Allow -

You MUST share at least your microphone to join a meeting.

5. Type your full name and click Join Now

To join a meeting from a mobile device:

1. Download the Pexip app from the Apple or Google Play Stores

2. Click the appropriate link in your invitation

3. Enter your full name in the Display Name field

4. Select Join Room

5. Select "Audio Call" or "Video Call"

 

For additional assistance, please read our troubleshooting guide.