toshiba copier

Basic Copier Maintenance Every Operator Should Know

Just like your car, your new copier will need basic maintenance from time to time. Sometimes, you will need to call a service technician to come fix an issue or do some preventative maintenance, but there are some things that you can do yourself to help keep your copier in great shape between “oil changes”. Below are the top three questions our Document Solutions Technicians hear and that every operator can do on their own.

Why is there a line on all my copies?

This is an issue that plagues most multi-function printer (MFP) users. You place your documents in the document feeder on top, hit the button and eagerly await your copies, only to find there is a line down the entire page! Now what? The boss needs this document right away and you cannot wait for the service tech to come out to fix it.

video camera

4 Things to Consider When Choosing a Portable Camera

Source: 4 Things to Consider When Choosing a Portable Camera | The Tip Jar | NewTek Tips & Tricks

This topic can be very confusing to a lot of people. If you’re just starting out in the industry and looking to purchase new equipment, you might think that when it comes to picking up a camera, you can just check out what is on sale at Best Buy, and you’ll be all set to go. Unfortunately, it’s not that simple. Whether you’re shooting for live production or post, there are many things that need to be considered: size and weight if you will be using it to shoot handheld or in the field, camera resolution, image sensor, audio/video outputs (this is especially relevant for live production), etc. If you’re looking for a “professional” quality camera, prices range all over the map but decent ones can be found for $1,000-$4,000, and there are many options out there. So, how do you know where to start? Here are four things to consider when picking up your new production camera.

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Email-based Workflow; More like Work Trickle

Source: Email-based Workflow; More like Work Trickle

An important part of my youth was spent working on projects with my dad and my grandfathers. Being a little kid, my main responsibility was to fetch tools. (Eventually the adults realized I could be trusted to lift heavy objects and clean up after the work was done, too.) The thing is, we didn’t always have the right tools for every job but, when we did, things went a whole lot smoother. We finished in less time, and everyone seemed to get along better.

Many companies rely heavily on email as their “tool” to manage document-based workflow processes. A document is created and emailed to a person or group to review, edit, approve and forward to the next person or group in the process. This all seems pretty simple on the surface, but when compared to ECM (Enterprise Content Management) workflow, email workflow has some serious deficiencies.
The differences are clear from the start, when the required document is initially created. If only one person ever creates new documents, it’s easy to make sure the most current version of the document kicks off the workflow. However, if multiple people initiate document workflows, it becomes a challenge to make sure everyone uses the correct and most up-to-date version of the document. (For more on this, see one of our previous blogs.) If someone initiates the process with an incorrect version of a document, delays and the potential for errors both increase. With most ECMs all up-to-date documents are kept in the system, so any user who initiates a document process automatically kicks off the right document every time.

cloud computing

Five Pros and Cons of Cloud Computing

Source: Five Pros and Cons of Cloud Computing – Corporate Tech Decisions

Listen to the hype, and you’d be given a pass for thinking cloud computing is all benefit and no drawback. Thanks to the market’s maturity and rising diversity, however, you’re not far off the mark. Pros now significantly outweigh cons, but companies still need to know where they’re headed and what to expect when they arrive. Here’s a quick breakdown:

Pro: Accessibility
The biggest benefit of cloud computing? Accessibility. When software, platforms and even infrastructure are no longer tied to your physical network, users can easily tap in anywhere, anytime. What’s more, the cloud supports all device types from desktop PCs to tablets, smartphones and the growing market of IoT machines. As noted by My Tech Bits, for example, cloud offerings are a big plus for medical companies that may need access to patient data — day or night, weekend or even holiday. By removing local stacks as the limiting factor, companies can effectively bring needed corporate data with them wherever they go and scale up storage and speed on demand to meet emerging needs.

security

3 Types of Security That AV Systems Encounter In Higher Education

Source: 3 Types of Security that AV Systems Encounter in Higher Education | HARMAN Professional Solutions Insights

security

There’s a wide range of meanings that can be ascribed to the word “security” in higher education. From IT Security to physical security to safety and emergency response, many disciplines fall under the term “security”. Schools typically address these issues in an overall operations security policy, which dictates the overall security posture of the organization. The operational security policy covers a variety of assets, including physical assets like chairs, intellectual assets like data, as well as actual people on campus. School officials use the estimated risk they expect people and property to face to determine the appropriate amount of effort required to keep assets (and people) safe. Audio/video professionals need to be aware of the operational security policy of the institution, as systems designs often must address many of these concepts.

papers

The Impact and Inefficiency of Paper in the Office

papers01

Source: The Impact and Inefficiency of Paper in the Office – The Paperless Project – Join the grassroots movement

According to PricewaterhouseCoopers, finding a lost document will cost a company $122 on average. It is also estimated that 7.5% of all company documents are lost completely. Let’s assume your company works with 10,000 documents – an extremely light figure. That would mean, about 750 of those documents are doomed to be lost, ultimately costing your company around $91,500. Plus, if you had to recreate any lost documents, the time and supplies involved would make that number jump well over the $100,000 mark.

Or what if a customer calls in with questions about a specific invoice? With a paper based filing system, the employee taking the call would have to hang up, walk to the storage area, search for that specific invoice, walk back to their desk and return the call. What if they need a copy? Then that employee must walk over to the fax machine, send a copy, return to the storage area and refile the document. This process can take up to 20 minutes for one simple question.